How can I change the viewing size of the room?

How do I get people to log into my personal web conferencing room?

What else should I know about web conferencing?

How do I enter a web conferencing room?

Before you can enter a web conferencing room you will be asked to login.

Enter your name in the Username box. If you are logging in as a guest in someone else’s room, we would suggest you ask them if there are any conventions they would like you to use. For example, the host or ‘moderator’ may prefer that you use your real name, or simply identify yourself as a guest in some way.

You may or may not be asked for a Room password, if so enter the password.

You can also choose to login with ‘moderator’ status. This is usually the owner of the room, however that person may have given you the moderator codes to login as a moderator. This might be the case if you are renting or leasing the room temporarily
from the owner. If you do have the moderator codes Copy & Paste the Moderator Username and Password supplied to you in the Username and Password area.

Note: Remember to select your ‘Connection speed’.
When you are finished click ‘OK’ to enter the room or ‘Cancel’ to exit the login.

When you first enter the room, you will see it is split into several ‘areas’. We will cover each area in turn in the ‘User's Manual’, but for the purposes of this quick start section
they are as follows:

*G Indicates Guest Login Screen:
*M Indicates Moderator Login Screen:

*M Moderator Room Presentation Tabs - Allows moderator to control the presentations.


Chat Area Window/Box - This is where you can type in your text messages to other
members in the room, either publicly, or privately depending on what the room ‘moderator’ allows. Moderator may have the ‘Chat’ disabled, just like the ‘Talk Now!’
may be disabled. The «+» or «–»  are to zoom in or zoom out for the text size.

Text Chat Send - Use this to send you message or just press the Enter key.

*G Buzz Room Moderator - This allows you to buzz the room moderator.

Member's List Window - This window shows the names of the members currently active
in the room. If there is a moderator in the room his/her name will be highlighted in blue.

Current Speaker Window - This area displays the web-cam image of the person currently speaking. This can be switched on and off by the moderator.

Audio Controllers - This area allows for the setting of microphone and speaker volumes, next to the all-important ‘Talk Now!’ button.

Status Strength - Signal Strength Provides ISP Information about your connection.

Language Selection - The flag displayed
allows you to change the room to your country's language for the room descriptions.

Help - Room owner defined help screens, this may or may not be visible.

*M Room Settings - Moderator controls various settings that affect the guest's usage. Example: ‘Chat’, ‘Talk Now!’ and ‘Webcam’ can be disabled/enabled .

Settings - Is for your Adobe’s Audio/Webcam Settings.

Sign In - If you have signed out of the room, simply use the ‘Sign In’ button.

Sign Out - Simply use the ‘Sign Out’ button to exit the room.



Check your speaker and microphone settings

Speaker Volume Controls (Top Slider)
Microphone Volume Controls  (Bottom Slider)
(On) (Off) Turn On/Off Microphone-Audio Stream (Speakers)
When a member of the room is talking, you will see a small speaker icon appear to the left of their name and they will be at the top of the list of members.

If you see this and yet cannot hear anything, then check your speaker settings. You may also need to check your speaker settings for your sound card too. This can usually be done via Windows ‘control panel’ Also check your microphone volume and settings here too.

Note: Make sure your speakers are not disabled on your computer or mobile device.

If you still cannot hear anything then try logging out of the room and back in again.
Lastly you may even need to close all your programs and restart your computer.



How do I ‘Speak’ in the room? By using the ‘Talk Now!’ button.

To speak in the web conferencing room, hover your mouse pointer over the ‘Talk Now!’ button located at the bottom of the screen. Click and hold the left mouse button to talk and let go when you finish. It is advisable that you click a second or two before you speak and likewise release it shortly after you finish. This is particularly important if you are on a very slow dial-up connection as some small latency can occur. This is normal and is purely a limitation of slow connections, however this rarely affects the overall quality of speech from such connections.

When you first enter the web conferencing room, at an appropriate time, ask another member of the room if they can hear you ok, to test your microphone.
Microphone Volume Controls  (Bottom Slider)
Adjust the microphone volume up or down depending on the response you get using the sliders on the audio controllers.



What if I can’t use the ‘Talk Now!’ button?

Usually, by default the ‘Talk Now!’ appears in the bottom of the conference window.
If for some reason you cannot use it, then it has been disabled. There should be a message stating that it is disabled without a moderator in the room.

If you see the ‘Talk Now!’ button but it is grayed out, the moderator has disabled it.

If the ‘Talk Now!’ is not disabled, there is another button . This button enables and disables the hands-free microphone option. In most cases this function is only used by the moderator, so that he can keep the microphone open while giving a presentation.



How do I use the text chat?

The text chat is very easy to use. The text chat area has two sections. The main viewing window and the ‘Text Message Box’.
(Enabled text chat)
Left click the mouse in the ‘Text Message Box’ at the bottom of the main text chat area. You can now type your message here. When you want to post your message, left click on the ‘Send’ button or click the enter key on your keyboard.

You will see your message appear in the main text chat area. When another member in the room replies, you will see the results in the main area too.
Note:  The moderator can disable this also as mentioned before.



What if I can’t use the text chat?

(Disabled text chat)

If  the ‘Text Message Box’ appears grayed out it has been disabled by the moderator.



What about private messages?

The Web Based Room does not permit the Guest's to have private messages by design.
The Moderator has private text messaging, audio messaging and video messaging.

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Private messaging may be enabled or disabled by the moderator. If it is available, you can left click on the small arrow next to the ‘private to’ box and select a member from the drop down list to send a message to.

When you have selected a name, you then send a message in the usual way by typing in the ‘your message box’ and clicking ‘send’ or hitting enter on your keyboard.

When you receive a private message, you will see that in the main text chat window it will say- private message from, followed by the name of the member who sent it. No other member of the web conferencing room will see this message.
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How can I change the viewing size of the room?

The ‘Text Chat Window’ can be made bigger or smaller depending on your preference.

1) To close the ‘Current Speaker Box’ use the left ‘Window Box Control’.
2) To close the ‘Members Box’ use the right ‘Window Box Control’.

3) There is also a ‘Resize Slider’ between the ‘Main Chat Box’ and the ‘Members Box’.
    Hover your mouse pointer between the two boxes and the slider will appear.



How do I get people to log into my personal web conferencing room?

With the Web Based Room you simply email or place a link on a website to your room.

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From your web conferencing back office, you can download your version of the web conferencing room. This is the software a user needs to execute in order to log into your web conferencing room. Make this file available for download on your website or distribute it using e-mail, it's all up to you! Please note that most mail servers will reject ".exe" files so you need to "zip" it first.
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What else should I know about web conferencing?

That is most of the basics covered. You should now be able to participate in a web conferencing call without too much difficulty.

However, here are just a few things you should be aware of.

There are many functions that only a moderator can use, though it is possible to have more than one moderator at a time.

When a moderator is giving a presentation, he/she may temporarily disable certain functions until they are done and open the room up for questions etc.

Please respect the integrity of the web conferencing system and maintain basic etiquette.

Enjoy your new found success with our Online Meetings - Software!